Thank you for reviewing the ӰƵ Privacy and Cookie Statement (“Statement”). The ӰƵ Company and its affiliates are sensitive to the issue of confidentiality in online interactions and are committed to protecting individual privacy across our range of websites, mobile applications, products, solutions, and services (collectively our "Services" or “ӰƵ Services”).
This Statement applies to visitors and users of ӰƵ Services that link to this Statement. Some of our services adopt different privacy statements, or privacy notices that supplement this Statement, to better fit transactions taking place on those ӰƵ Services or in accordance with local privacy laws. If a Service or brand has its own privacy statement or a supplementary notice, the provisions of that statement or supplementary notice will take priority if conflicting with this Statement.
Data Protection Officers (DPO) or Personal Information Protection Officers (PIPO) have been appointed in jurisdictions where we have an obligation to do so, and their contact information has been published.
If you are a California resident, you may be entitled to additional rights over your personal information. For more information about those rights and how to exercise them, please see our Privacy Notice for California Residents here, which is incorporated by reference into this policy.
For your convenience, ӰƵ Services enable purchases, subscriptions, or use of other products and online services from other entities with different privacy practices, and the personal information collected in those instances will be governed by the respective privacy policies or statements of those other entities.
Collection and use of personal information
Collection and use of location data
Collection and use of automated processing
Information collected automatically
Cookies and tracers
Third-party cookies and tracers
Interest-based advertising
Cross-device tracking
Organizational services data
Disclosure of personal information
Location of data processing
Retention of personal information
Security of personal information
Children’s privacy
Exercise of rights per the European Union General Data Protection Regulation
Corporate changes
Contact us
ӰƵ EU-U.S. UK Extension to the EU-U.S., and Swiss-U.S. Data Privacy Framework Statement
Statement revision
Collection and use of personal information
ӰƵ Services collect personal information from and about individuals for a variety of purposes. In some cases, ӰƵ requests personal information from you, or from your employer in the case of organizational Services. In other cases, we obtain personal information by noting how you and the devices you use interact with our Services. Examples of personal information include:
- first and last names
- job titles or roles
- phone numbers
- e-mail addresses
- shipping and billing addresses
- login credentials
- passport or government identification information
- gender
- date of birth
- country of residence
- web statistics and use (see Information collected automatically)
ӰƵ uses your personal information in a variety of ways, depending on how you interact with ӰƵ Services, including to:
- maintain and provide you with Services
- provide customer support, including online chat features provided by Services
- fulfill underlying transactions on our Services
- allow access to account information and Service features
- respond to your questions or instructions concerning the Services
- deliver confirmations, account information, notifications, and similar operational communications
- improve your user experience and the quality of our products and Services
- market and advertise our products and services
- enable you to share information with social networks and to interact with ӰƵ on social media sites
- maintain the integrity of our network and address security issues
- investigate or take action regarding violations or suspected violations of law or our terms
- comply with legal and/or regulatory requirements
We and our service providers also use the information you provide to send you communications, including promotional messages about ӰƵ and topics of interest, via email, postal mail, fax, SMS and phone, as permitted by local law and subject to your contact preferences. Although we hope you will find our promotional communications of interest, you are able to opt out of receiving them by following the instructions included in each communication.
You can choose to follow our brands and companies on social media, or log in to some ӰƵ Services using social media account credentials. Your use of social media features could result in the collection or sharing of information about you, depending on the feature. The details we receive depends on your social network account privacy settings. We encourage you to review the privacy practices and settings of the social media sites you use to make sure you understand the personal information that may be collected, used, and shared by those sites.
We acquire data from third-party sources that are either publicly or commercially available. This information includes personal information such as your name, address, email address, preferences, interests, and demographic data. We combine personal information collected through our Services with other information that we or third parties collect about you in other contexts, such as our communications with you via email or phone, or your customer service records. We treat such combined information as personal information and protect it in accordance with this Statement.
Collection and use of location data
ӰƵ applications use geolocation features (GPS or network-based) to support your use of location-based tools such as airport/map views, city code searches and other features, as well as to improve ӰƵ applications. When you use ӰƵ Services, we collect and process information about your pinpointed location, after obtaining consent as required by local law. We use various technologies to determine location, including IP address, GPS, and other sensors that, for example, provide us with information on nearby devices, Wi-Fi access points, and cell towers. Location data is used in accordance with Collection and use of personal information, and disclosed in accordance with Disclosure of personal information. You are able to withdraw your permission for ӰƵ to acquire pinpointed location information from your device through your device settings, although ӰƵ does not control this process. If your device is owned by your organization, your ability to withdraw your permission for pinpointing location information will depend on your organization’s policies.
Collection and use of automated processing
ӰƵ may make certain decisions based solely on automated processing in a variety of ways (including through the use of machine learning and artificial intelligence) to support and improve the Services. ӰƵ does not, however, subject your personal information to automated decision making that produces legal or similarly significant effects. To exercise any rights and choices available, you can visit the ӰƵ Privacy Rights Request Portal at .
Information collected automatically
ӰƵ uses various digital analytics tools to collect data for metrics, fraud prevention, and service improvement purposes and to customize the content and layout of our pages for each individual visitor. Each time you visit ӰƵ Services, we may automatically collect certain types of information. Some examples of information automatically collected are as follows:
- Your IP address and approximate physical location, MAC address, browser type, operating system, device-identifying information, type of computer or device, and type of Web browser software, the specific webpages visited during your connection, and the domain name from which you accessed the ӰƵ Services.
- Information about your browsing behavior including through the use of session replays / screen capture tools, such as the date and time you visit the ӰƵ Services, the areas or pages of the ӰƵ Services that you visit, the amount of time you spend viewing the ӰƵ Services, the number of times you return to the ӰƵ Services and other clickstream data.
- We may use “cookies” of different types to recognize your device. A cookie is a small text file that a website, online application, or e-mail may save to your Web browser and/or your device memory for use in subsequent visits to the Site or other sites. See below for more information on cookies.
- We may use web beacons, match scripts, pixel tags or similar technologies that allow us to know if a particular web page was visited, an e-mail opened, or links in the email used. In some instances, these technologies may allow us to match activities with particular users.
When you visit ӰƵ Services and you have not otherwise identified yourself (e.g., via registration with a ӰƵ Service), our web servers automatically recognize your domain name, but not your e-mail address. We also collect firmographic information about your company, if you are visiting ӰƵ Services from your company domain. We collect the domain name and monitor general site use and traffic patterns to improve the Services that we offer.
Cookies and tracers
Cookies are currently the best way to effectively identify unique website visitors and understand how they navigate our Services. Cookies are small data files placed on your device by a website when you visit. ӰƵ uses cookies set by us or other companies for tracking purposes or to make our Services easier to use and tailored for individual users. Like many websites, we do not currently respond to “do not track” browser headers except where legally required. But with most Web browsers, you can take steps to limit tracking by erasing cookies from your device and by setting your browser to block all cookies or warn you before a cookie is stored. Cookies offer enhanced functionality to the user, but whether you allow a cookie to be placed on your device is up to you.
ӰƵ uses, and permits service providers to use, tracking scripts or “tracers” and web beacons that recognize a unique identifier from a cookie placed on your device by another website. For example, we use a tracer to determine whether you visit our pages after visiting a site where we placed a banner ad. We also use these technologies to compile information about your website usage and your interaction with email or other communications, to measure performance, and to provide content and ads that are more relevant to you. A web beacon is typically a transparent graphic image that can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed the beacon, and the IP address of your device. For example, we include web beacons in our promotional email messages or newsletters to determine whether our messages have been opened or interacted with and whether our mailing tools are working properly.
While our cookie names will change over the course of time, they generally fall into the following categories: